Welcome to Dublin Xmas Tree Depot! By placing an order on our website, you agree to the following terms and conditions. Please review them carefully before making any purchase.
1. Orders and Payments
All orders must be placed through our website. Once an order is submitted, you will receive an order confirmation via email. Payments must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as indicated on our website.
2. Product Availability
Our Christmas trees are subject to availability. If a tree you ordered becomes unavailable, we will notify you as soon as possible and offer an alternative option or a full refund.
3. Tree Quality
We take pride in offering high-quality trees. While we ensure that all trees are in excellent condition at the time of selection and delivery, natural products may vary slightly in appearance, size, and shape.
4. Delivery
We deliver Christmas trees to specified areas within Dublin. Delivery charges and availability will be calculated at checkout. You must provide accurate delivery information, and someone must be present to receive the tree. Delivery dates and times will be confirmed via email or phone. We will make every effort to deliver at the agreed time but cannot be held liable for any delays due to circumstances beyond our control.
5. Cancellations and Refunds
Cancellations can be made within 24 hours of placing an order. If the tree has already been dispatched, no refund will be provided. We do not accept returns once the tree has been delivered unless the tree is damaged or defective. In such cases, please contact us within 24 hours of delivery to arrange a replacement or refund.
6. Care Instructions
Once delivered, it is your responsibility to care for the tree according to the care instructions provided on our website. We recommend watering the tree regularly and keeping it away from heat sources to maintain its freshness.
7. Liability
Dublin Xmas Tree Depot is not responsible for any damage to property or injury caused during the delivery or setup of the tree, or any issues resulting from improper care after delivery.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect and use your data.
9. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.
By completing your purchase, you agree to these Terms and Conditions.